Posted 10 hours ago
Treatment Coordinator
Willis Family DentalFront Office- Treatment Coordinator (Bilingual)
Perks & benefits
Paid LeaveHealth Insurance
Requirements
High School graduate or equivalent, Bilingual, Customer service skills, Multitasking, Computer software proficiency
Skills
customer serviceInsurance
About the role
Responsibilities
- Conduct clinical conversations with patients regarding necessary dental treatments
- Prepare consent forms and obtain parental approval for treatments
- Explain insurance benefits, limitations, out-of-pocket expenses, and financing options
- Collect patient fees based on insurance or visit type
- Assist office manager with sending claims, codes, pre-authorizations, and narratives
- Support the Greeter and Insurance Specialist
- Maintain the cleanliness of the front office and lobby area
Requirements
- High School graduate or equivalent
- Bilingual proficiency
- Strong written and verbal communication skills
- Excellent customer service and relationship-building abilities
- Ability to multitask and prioritize in a high-paced environment
- Proficiency with computer software applications
- Ability to maintain patient confidentiality and adhere to safety policies
Benefits
- 401(k)
- Health (PPO/HSA), Vision, and Dental insurance
- Disability (STD/LTD), Accident, and Life Insurance
- Paid Time Off and Holiday Pay
- Career growth opportunities and paid training
- Employee Assistance Program (EAP)
- Employee discount programs
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Willis Family Dental · Willis