Treatment Coordinator

About the Company

Swish Dental is a privately owned and operated dental practice with the patient in mind. We empower patients and employees to be their best through an inclusive, fun, and welcoming environment.

Responsibilities

• Maintain a clean, welcoming studio environment and coordinate patient flow
• Collaborate with the clinical team to chart and code according to ADA guidelines
• Analyze and modify treatment plans based on insurance coverage and limitations
• Present and schedule clinical procedures and administer payment plan agreements
• Collect and post payments and manage insurance claims
• Set up accounts and create charts for new patients
• Manage specialist correspondence and follow up on returned documents
• Address patient concerns regarding treatment, insurance, or balances
• Complete end-of-day duties to ensure studio success

Requirements

• High school diploma or equivalent
• 1+ years of dental experience
• Fluent in English (verbal and written)
• Familiarity with dental terminology
• Reliable transportation
• Excellent telephone etiquette and detail orientation

Preferred Qualifications

• Associate degree or higher
• 1+ years of customer service experience
• CPR and/or BLS certification