Treatment Coordinator

Responsibilities

• Build patient relationships and provide exceptional customer service to create a calm environment
• Act as a liaison and case manager between the practice and the patient
• Review treatment plans, answer patient questions, and discuss financial options and payment methods
• Facilitate case acceptance by educating patients on their clinical needs
• Collect payments, co-pays, and manage outstanding balances according to practice policy
• Monitor and schedule patients to fill doctor or hygiene openings
• Ensure all patient records remain current and accurate

Requirements

• Proven experience in customer service or sales
• Ability to work in a professional office environment
• Dental office experience is preferred

Benefits

• Competitive compensation: $25-28/hr
• Health, vision, and employer-paid dental insurance
• 401(k) retirement plan
• Paid holidays and Paid Time Off (PTO)
• Life insurance and supplemental coverage (Disability, Critical Illness, Accident)
• Paid scrub allowance
• Career growth and development opportunities
• Work-life balance with consistent weekday scheduling

About the Company

Stoner Periodontics is committed to delivering exceptional periodontal, implant, and aesthetic care. Our practice focuses on minimally invasive procedures and state-of-the-art technology to provide personalized treatment plans in a patient-centered environment. We pride ourselves on a collaborative culture that emphasizes teamwork and ongoing professional education.