Travel Reservation Agent & Travel Consultant

Responsibilities

• Handle travel inquiries and reservations for clients, ensuring all details are accurate and meet customer expectations.
• Communicate effectively with Russian-speaking customers to provide exceptional service and address specific travel needs.
• Coordinate with airlines, hotels, and other travel service providers to secure the best possible arrangements.
• Maintain up-to-date knowledge of travel industry trends, regulations, and destination information.
• Assist in resolving issues related to bookings or travel arrangements in a timely and professional manner.

Requirements

• Fluency in Russian and English, both written and spoken.
• Minimum of 2 years of experience in ticketing and reservation within the travel industry.
• Proficiency with Global Distribution Systems (GDS) such as Amadeus or Sabre.
• Strong customer service skills with the ability to resolve issues efficiently.
• Excellent organizational and multitasking abilities in a fast-paced environment.

Benefits

• Excellent career development opportunities within a prestigious international tour operating group.
• Exposure to global hotel chains and key suppliers to enhance industry knowledge.
• A dynamic and supportive work culture with performance-driven growth initiatives.

About the Company

Pegas Touristik LLC is a leading name in the travel arrangements industry with over 5,000 employees worldwide. We specialize in crafting seamless travel experiences and providing professional tour operating services on a global scale.