Travel Expert

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Consistently convert leads and reach and exceed sales targets by upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Requirements

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written (email and Live Chat) and verbal (telephone)
• Strong sales experience is non-negotiable
• Ability to work well under pressure and to tight deadlines
• Proficiency in reservation systems like Amadeus is advantageous
• Passion for travel and strong knowledge of popular travel destinations
• Ability to work weekends and public holidays on a roster basis

Benefits

• Monthly salary and lucrative commission structure with unlimited earning potential
• Learning and growth opportunities
• Travel rewards for reaching sales goals
• Vibrant, culture-centric work environment

About the Company

Pentravel, a division of Cullinan Holdings, is a leading leisure, travel & tourism company.