Travel Consultant III

Responsibilities

• Advise and arrange complex domestic and international business travel for corporate and government customers
• Conduct research on travel options and proactively anticipate traveler needs to provide comprehensive service
• Book air, road, rail, and accommodations using Sabre GDS
• Ensure strict compliance with customer travel policies, service provider policies, and regulatory requirements
• Resolve customer issues quickly and independently, coordinating with suppliers when necessary
• Collaborate with team members to provide coaching and constructive feedback to improve service levels

Requirements

• U.S. Citizenship is required due to support for federal government clients
• Native expertise in Sabre GDS
• 5+ years of experience as a travel consultant
• Strong understanding of the travel industry, including business or leisure travel
• Professional written and verbal communication skills
• Ability to pass company and government background investigations, including criminal and credit history

Benefits

• Flexible benefits including health, welfare, and retirement programs
• Parental leave and adoption assistance
• Access to over 20,000 courses on a dedicated learning platform
• Travel perks featuring deals on flights, hotels, cruises, and car rentals
• Inclusive culture with access to global INclusion Groups

About the Company

Amex GBT is a global leader in travel management, providing innovative technology and outstanding people to ensure unforgettable travel experiences. We offer an inclusive and collaborative culture where colleagues find inspiration in travel as a force for good.