Travel Consultant II

Responsibilities

• Create domestic and international travel arrangements including air, hotel, rail, and ground transportation
• Ensure all reservations are built according to specific client standards and preferences
• Act as a trusted advisor by offering informed and insightful travel recommendations
• Handle complex bookings involving multi-destinations, ticket exchanges, and complex fares
• Resolve routine and non-routine travel issues or changes occurring before or during assignments

Requirements

• 3 or more years of experience working as a Travel Consultant (or 5 years in another customer service industry)
• Advanced knowledge of Sabre GDS
• U.S. citizenship is required due to Federal Government contract requirements
• Strong verbal and written communication skills
• Ability to pass company and government background investigations, including criminal and credit history

Benefits

• Flexible benefits including health and welfare insurance, retirement programs, and parental leave
• Travel perks featuring weekly deals on flights, hotels, cruises, and car rentals
• Access to over 20,000 courses on a dedicated learning platform for professional development
• Inclusive culture with access to global INclusion Groups

About the Company

Amex GBT is a global leader in travel management, where colleagues find inspiration in travel as a force for good. We offer an inclusive and collaborative culture focused on providing unforgettable travel experiences through a combination of outstanding people and innovative technology.