Travel Consultant II

Responsibilities

• Create domestic and international travel arrangements including air, hotel, rail, and ground transportation
• Ensure all reservations are built according to specific client standards and preferences
• Act as a trusted advisor by offering informed and insightful travel recommendations
• Handle complex bookings involving multi-destinations, ticket exchanges, and complex fares
• Resolve routine and non-routine travel issues or changes occurring before or during assignments

Requirements

• 3 or more years of experience as a Travel Consultant (or 5 years in another customer service industry)
• Advanced knowledge of Sabre GDS
• U.S. citizenship is required due to Federal Government contract requirements
• Strong verbal and written communication skills
• Ability to pass company and government background investigations, including criminal and credit history

Benefits

• Flexible benefits including health, welfare, and retirement programs
• Parental leave and adoption assistance
• Access to over 20,000 courses on a dedicated learning platform
• Travel perks and weekly deals from major travel providers
• Inclusive culture with access to global INclusion Groups

About the Company

Amex GBT is a global leader in travel management, providing innovative technology and outstanding service to help travelers achieve success. We offer an inclusive and collaborative culture where colleagues find inspiration in travel as a force for good.