
Posted 9 hours ago
Travel Consultant
CruiseaboutTravel Consultant
Perks & benefits
CommissionHealth InsurancePaid LeaveVisa
Requirements
customer service experience, sales target exposure, attention to detail, problem-solving skills, travel or cruise experience preferred, GDS experience preferred
Skills
Salescustomer service
About the role
Responsibilities
- Quote, book, and invoice cruise bookings and packages with accuracy
- Achieve monthly sales targets and KPIs
- Deliver outstanding service across walk-in, email, and phone enquiries
- Maximise sales opportunities through upselling and cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain strong product knowledge to recommend the perfect cruise
Requirements
- Proven customer service experience with exposure to sales targets
- Strong attention to detail and problem-solving skills
- Ability to thrive in a fast-paced environment
- Motivation, organisation, and a drive to exceed expectations
- Previous travel or cruise experience (preferred)
- GDS experience (preferred)
Benefits
- Opportunities for onboard ship inspections and exclusive cruise discounts
- Industry travel discounts and eligibility for sponsored Familiarisation Cruises
- Tailored Learning & Development pathways and cruise product training
- Access to 350+ retail, health, and wellbeing discounts
- Employee assistance program and mental health support
- Career progression opportunities within a global network
About the Company
Cruiseabout is a leading cruise specialist dedicated to turning travel dreams into unforgettable adventures. As part of the Flight Centre Travel Group, we offer a supportive, award-winning culture where passion for travel is celebrated and professional growth is encouraged.
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Cruiseabout · Indooroopilly
