Transport Supervisor

Responsibilities

• Oversee daily delivery operations, ensuring all routes are covered efficiently by DSPs
• Monitor live delivery systems and address any operational challenges in real-time
• Review EPOD images and performance data to ensure service quality
• Escalate unresolved or critical issues to appropriate DSPs or internal management
• Identify, analyse, and implement solutions for recurring operational challenges
• Use data tools like Excel to analyse trends and identify errors
• Prepare and present regular performance reports with actionable recommendations
• Maintain cost awareness in all operational decision-making

Requirements

• Experience in home delivery operations or a similar logistics/transport role
• Demonstrated ability to manage day-to-day operations with multiple variables
• Exceptional organisational and time management skills
• Proficiency in data analysis tools such as Excel or Google Sheets
• Strong analytical and problem-solving skills
• Ability to build partnerships with internal and external stakeholders
• Excellent relationship management and communication abilities
• Proven experience in team management

Benefits

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance
• Mental health first aiders and an employee assistance programme
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

About the Company

HelloFresh is a global digital-native FMCG company and the world's leading mealkit provider, transforming the traditional food supply chain through a data-driven, on-demand model.