Transport and Customs Technician

Responsibilities

• Act as a liaison between internal clients, carriers, and customs brokers to ensure timely and compliant shipments.
• Manage and renew annual USMCA certificates and maintain the associated filing system.
• Ensure compliance of free trade agreement forms with local regulatory requirements.
• Coordinate and follow up on urgent shipments to support production needs.
• Prepare shipping documentation for vehicle movements, including customs documentation.
• Contact carriers to resolve issues such as damaged or undelivered goods.
• Manage functional mailboxes to resolve transport and customs requests (e.g., HS codes, missing documents).
• Request transport rates for FTL, LTL, and special transport needs.
• Perform vehicle registration processes with the SAAQ.
• Plan and manage transport and vehicle delivery schedules.
• Produce performance reports and indicators.
• Participate in maintaining MRP systems, databases, and transport/customs policies.

Requirements

• DEC in a related field.
• At least 6 months of relevant experience.
• Fluency in English (written and spoken).
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience with MRP manufacturing systems.
• Availability for on-call shifts (evenings and weekends) on a rotational basis.
• Ability to make quick decisions and work effectively under pressure.
• Strong teamwork, respect, and diplomacy skills.

Preferred Qualifications

• Knowledge of CBSA and ACE customs programs.
• Knowledge of customs and transport regulations.

Benefits

• Competitive hourly wage ranging from $33.52 to $43.33 depending on experience.
• Comprehensive benefits package including insurance and RRSP.
• Stimulating work environment with real impact on sustainable transit.

About the Company

Nova Bus, a member of the Volvo Group, is a leader in developing innovative solutions for sustainable public transit. We are dedicated to shaping the cities of tomorrow through electrification and advanced mobility solutions.