Transformation Operational Improvement Consultant

Responsibilities

• Conduct assessments of operations, workflows, and systems to identify improvement opportunities using Lean, Six Sigma, and Agile principles
• Perform root cause analyses on performance issues, rework, and SLA breaches using event logs and structured process diagnostics
• Develop and maintain detailed business cases, process improvement roadmaps, and governance frameworks
• Lead the deployment, scaling, and governance of process mining across business units to ensure strategic ROI
• Provide consulting support on automation platforms including UiPath, Microsoft Power Automate, Co-Pilot Studio, and AIMS++
• Facilitate process discovery workshops and data walkthroughs with stakeholders to align on challenges and opportunities
• Act as a change agent by providing training and mentorship to business unit teams and continuous improvement practitioners
• Create reusable methodologies, templates, and toolkits to scale process intelligence capabilities

Requirements

• 4+ years of experience in operational improvement, process improvement, business consulting, or transformation
• Hands-on experience with process mining tools such as Celonis, ARIS Process Mining, or Signavio
• Familiarity with automation ecosystems including UiPath, Microsoft Power Automate, or Co-Pilot Studio
• Strong understanding of Lean Six Sigma and Agile delivery frameworks
• Demonstrated success in delivering measurable process improvements in enterprise settings
• Strong communication and facilitation skills with the ability to influence stakeholders from frontline to executive levels

About the Company

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.