Transformation Lead

Responsibilities

• Own the end-to-end transformation programme, aligning technology deployment, adoption, and business outcomes
• Define and drive the transformation roadmap with clear milestones and measurable impact criteria
• Shape and evolve operating models to embed AI into daily practice across client organisations
• Lead senior stakeholder engagement across marketing, technology, and operations
• Drive adoption, engagement, and behaviour change through structured communication and enablement
• Partner with Implementation, Agent Architect, Training, and Optimisation leads to manage dependencies

Requirements

• Proven experience leading large-scale digital or AI transformation programmes in enterprise environments
• Background in transformation, consulting, marketing operations, or technology-enabled change
• Experience shaping operating models and ways of working in complex organisations
• Ability to influence senior stakeholders in large, matrix environments
• Experience designing and delivering structured adoption and behaviour change programmes
• Familiarity with AI-enabled marketing platforms or marketing operations transformation
• Strategic experience integrating Gen AI tools into operating models and workflows
• Ability to set AI governance frameworks and quality standards

About the Company

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. As part of The Brandtech Group, we leverage cutting-edge AI technology to revolutionise how we create and deliver work.