Transaction Processing Manager – Custody Operations

Responsibilities

• Execute trade placement and post-trade processing for fund custody activities, including subscriptions, redemptions, and settlements.
• Capture trades accurately in required systems and complete investment documentation in line with procedures.
• Coordinate with external parties, such as order handling and transfer agents, to confirm cash settlement completion.
• Investigate and resolve processing inquiries and breaks promptly, ensuring all outcomes are documented.
• Perform independent quality checks to validate accuracy, completeness, and timeliness of transactions.
• Supervise daily task allocation, prioritize urgent items, and drive the closure of aged items.
• Maintain and update standard operating procedures and control documentation to ensure audit readiness.
• Produce regular performance reporting using key performance indicators (KPIs).

Requirements

• Demonstrated experience in custody operations, middle-office processing, or fund services.
• Knowledge of the fund trade lifecycle, including capital activity and settlement processes.
• Experience performing quality control and supervisory review activities.
• Ability to investigate breaks, manage issues to closure, and perform root-cause analysis.
• Strong risk and control mindset with experience maintaining documentation for audits.
• People leadership capability, including work allocation and coaching.
• Proficiency in Microsoft Excel and Microsoft Office tools.
• Strong analytical, prioritization, and communication skills.

Preferred Qualifications

• Experience supporting hedge fund, mutual fund, or private equity operational workflows.
• Experience leading governance routines and presenting operational metrics to stakeholders.
• Experience identifying and implementing automation use cases.
• Experience using approved generative AI tools for operational tasks.
• Project or change management experience supporting operational updates.

About the Company

JPMorgan Chase & Co. is a leading global financial services firm with a history spanning over 200 years. We provide innovative financial solutions to millions of consumers, small businesses, and prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands.