Training Specialist

Responsibilities

• Design, develop, and deliver technology training via classroom, virtual (VILT), one-on-one coaching, and e-learning
• Create training materials including quick reference guides, e-learning modules, and microlearning videos
• Support AI adoption initiatives by training staff on AI-powered tools and generative AI applications
• Execute technology training strategy and track metrics to measure effectiveness and adoption
• Partner with IT leadership and SMEs to conduct needs assessments and develop role-based curricula
• Lead technology change management for new software and upgrades
• Administer and maintain the firm’s Learning Management System (LMS)
• Participate in software evaluation, user testing, and pilot programs
• Evaluate training effectiveness using feedback and performance data

Requirements

• Bachelor’s degree or equivalent experience
• 3-5 years of experience in a law firm, professional services, L&D, or IT training role
• Experience with document management systems and Microsoft Office 365 Suite
• Experience with Microsoft Word Styles and Legal Numbering software
• Knowledge of course design, development, and adult learning theory
• Ability to travel as needed

Preferred Qualifications

• Experience with LMS development or administration
• Proficiency in content creation tools like Camtasia, Adobe Captivate, or Articulate
• Experience with AI prompts, instructions, and AI-powered workflows