Training Coordinator

Responsibilities

• Support and execute the weekly training plan per facility and shift schedule
• Coordinate the training Ambassador-identification and certification program
• Support and validate new hire onboarding processes and Ambassador training methods
• Lead and validate the Powered Industrial-Equipment (PIT) training program
• Manage Asana-based ticketing system for training requests
• Develop and track effectiveness of training programs and monitor adherence to standard work
• Support local continuous improvement initiatives focused on Safety, Quality, and Productivity

Requirements

• Previous experience in operations, preferably in e-commerce fulfillment or distribution center settings
• Proven skills in observing performance and identifying performance gaps
• Exceptional verbal and written communication skills
• Proficiency with MS Excel, MS PowerPoint, MS Word, Asana, and Slack
• Ability to manage multiple competing priorities
• Reliable attendance and punctuality

About the Company

ShipMonk is a tech-powered growth partner for ecommerce brands, operating over 12 owned fulfillment centers across the US, Canada, the UK, and Europe. They provide cutting-edge technology and a global fulfillment network to empower high-growth DTC brands.