Training and Quality Manager

Responsibilities

• Develop and implement comprehensive training programs based on project specifications and client needs
• Manage and oversee the quality assurance process to ensure alignment with industry standards
• Lead continuous improvement initiatives using Six Sigma methodologies
• Conduct regular assessments and audits of training effectiveness and quality control processes
• Collaborate with department heads to identify training needs and facilitate workshops
• Establish and maintain effective communication with clients regarding training and QA needs
• Mentor and lead the training and quality team

Requirements

• Bachelor’s degree in Business Administration, Education, or a related field
• 8+ years of experience in training or quality assurance
• 3+ years in a managerial role
• Strong knowledge of quality assurance methodologies and tools
• Proficient in Microsoft Office and training software
• Excellent facilitation, presentation, and interpersonal skills
• Strong analytical and problem-solving abilities

Preferred Qualifications

• Six Sigma certification (Green or Black Belt)
• Train-the-Trainer certification or equivalent experience

Benefits

• PF
• Gratuity
• Mediclaim