Trainer

Responsibilities

• Deliver and evaluate soft and technical skills training for client accounts
• Create, facilitate, and revise training materials and documentation
• Facilitate multi-week new hire training, nesting, and floor-training
• Oversee new hire progression and provide performance feedback
• Coach and supervise learners during OJT, Nesting, and TQ environments
• Maintain accurate reports and communicate with clients and team members

Requirements

• At least 2 years of experience as a Trainer
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Strong English verbal and written communication skills (B2 level)
• Ability to work shifting or graveyard schedules
• Amenable to working onsite in Tarlac
• Strong leadership, coaching, and team-building abilities

About the Company

Sutherland is a global provider of digital transformation services, leveraging AI, automation, and cloud engineering to drive business excellence for iconic brands worldwide.