Traffic Manager

Responsibilities

• Ensure 100% compliance with the Traffic Management Playbook and maintain Sonic Brand KPI performance
• Identify and address low-performing areas by implementing action plans to improve sales and profitability
• Drive standardization of traffic management processes across departments
• Partner with General Managers and Brand Traffic Management Directors to hold teams accountable to objectives
• Perform monthly traffic management audits and facilitate weekly internet traffic management meetings
• Conduct weekly mystery shops of competitors and internal departments to ensure lead precision
• Review daily call performance through CallRevu and inspect website accuracy and quality
• Train, coach, mentor, and develop dealership teammates to achieve results

Requirements

• Minimum 2 years of automotive retail management experience
• Minimum 2 years of training and development experience at the store or corporate level
• Proficiency in CDK CRM (Elead)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• Strong analytical and organizational skills, including strategic planning and problem-solving
• Exceptional written and verbal communication skills
• Ability to multi-task, set priorities, and obtain buy-in from various stakeholders

Benefits

• Competitive Medical, Dental, Vision, HSA, 401k, and PTO
• Award-winning training programs
• Opportunities for internal promotion and career advancement
• Special benefits for purchasing and leasing a vehicle
• Personal Automotive Concierge Service

About the Company

Town and Country Toyota is one of the fastest-growing brands in the automotive industry. We are committed to building a business based on integrity, treating our guests with respect, and providing our employees with ample opportunities to grow alongside us. We pride ourselves on having some of the lowest turnover rates in the industry and a culture that encourages teamwork and recognition.