Trade Operations Manager

Responsibilities

• Monitor regulatory changes and communicate import/export updates impacting North American cross-border requirements.
• Manage daily compliance operations, including providing guidance and coordinating with customs brokers and third-party providers.
• Perform trade classification and tariff analysis using HTS, Schedule B, and ECCN.
• Ensure import documentation accuracy, support entry filing, and resolve import holds.
• Build and maintain compliance monitoring frameworks, including audit and reporting structures.
• Drive process improvement and automation to optimize trade compliance systems and data standards.
• Maintain operational procedures by documenting and updating SOPs and work instructions.
• Partner with cross-functional teams including Supply Chain, Procurement, Finance, Tax, and Legal to close process gaps.
• Track and report performance metrics regarding compliance accuracy, transit times, and broker performance.

Requirements

• Bachelor's degree in Supply Chain, Business, Engineering, or a related field.
• 2+ years of data analysis experience using tools such as Excel, SQL, or Tableau.
• 3+ years of experience in import/export compliance.
• Foundational knowledge of U.S. and Canada trade regulations.
• Experience collaborating with cross-functional teams such as engineering, supply chain, or procurement.

Preferred Qualifications

• Master's degree in Business Administration, Finance, Economics, or Computer Science.
• Experience in customs operations, compliance specialist, or customs agent roles.
• Experience with Tariff Management & Mitigation processes (e.g., Section 232/301).
• Experience performing trade classifications (HTS codes, ECCNs, and Country of Origin).
• Licensed Customs Broker (LCB) or Certified Export/Compliance Specialist (CES/CCS) credential.

About the Company

Amazon Web Services (AWS) delivers a broad set of global cloud-based services—including compute, storage, databases, networking, and machine learning—helping organizations move faster and scale. AWS Security is dedicated to maintaining a high bar for security across all products and services to ensure customer trust.