Trade Client Manager

Responsibilities

• Engage with Trade Retailer management teams to support trade sales objectives
• Arrange and deliver regular training and development visits with Retailers
• Set up Trade Retailer operations to prescribed standards and SLAs
• Deliver on-site consultancy and coaching to Retailer Trade Management and teams
• Support Marketing Plan development and implementation with Trade Retailers
• Drive sales activity and customer visits to achieve parts sales growth
• Review regional results, retailer performance, and hold monthly review meetings
• Define and implement sales development activity and business plans for each retailer
• Analyse trade sales business performance, turnover, and KPIs
• Produce visit reports detailing agreed actions following retailer reviews

Requirements

• Background in parts sales from a manufacturer trade parts team, dealer, or aftermarket distributor
• Experience in automotive trade parts distribution operations and sales techniques
• Proven record in sales and target achievement
• Demonstrated customer-facing communication and negotiation experience
• Ability to use data to identify opportunities and develop sales plans
• Strong understanding of vehicle manufacturer trade sales operations
• Proficiency in MS Office (Word, PowerPoint, Excel)
• Strong people skills with the ability to coach and influence others

About the Company

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries. MSXI combines industry expertise with advanced data analytics and custom software solutions to improve automotive dealership network performance.