Trade Client Manager

Responsibilities

• Engage with Trade Retailer management teams to support trade sales objectives
• Arrange and deliver regular training and development visits with Retailers
• Set up Trade Retailer operations to prescribed standards and SLAs
• Deliver on-site consultancy and coaching to Retailer Trade Management and teams
• Support Marketing Plan development and implementation with Trade Retailers
• Drive sales activity and customer visits to achieve parts sales growth
• Review regional results, retailer performance, and hold monthly review meetings
• Define and implement sales development activity and business plans
• Analyse trade sales business performance including turnover and KPIs
• Create and implement improvement plans for underperforming retailers

Requirements

• Background in parts sales from a manufacturer, dealer, or aftermarket distributor
• Experience in automotive trade parts distribution operations and sales techniques
• Proven record in sales and target achievement
• Demonstrated customer-facing communication and negotiation experience
• Ability to use data to identify opportunities and develop sales plans
• Proficiency in MS Office (Word, PowerPoint, Excel)
• Strong analytical, presentation, and persuasion skills

About the Company

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries. MSXI improves the performance of automotive dealership networks through industry expertise, data analytics, and custom software solutions.