Posted a day ago
Tier 2 Technical Support Consultant
Sutherland
Requirements
Organized and technical with relevant support experience, Strong customer service and communication skills, Ability to troubleshoot and manage escalated technical issues
Skills
Technical SupportTroubleshootingcustomer service
About the role
Responsibilities
- Answer inbound calls to provide outstanding technical support
- Troubleshoot customer issues and escalate complex problems
- Serve as the first escalation point from Tier 1 Specialists
Requirements
- Organized and technical with relevant support experience
- Strong customer service and communication skills
- Ability to troubleshoot and manage escalated technical issues
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Get started — it's freeTier 2 Technical Support Consultant
Sutherland · Bogota
