Ticket Taker/Usher

Responsibilities

• Greet guests, scan tickets upon entry, and assist with locating seats
• Examine tickets or passes to verify authenticity for various seat levels
• Resolve guest complaints or problems and provide directions within the venue
• Assist with maintaining venue safety, cleanliness, and presentability
• Provide assistance to guests with special needs, including seat accommodations
• Participate in venue sustainability and recycling efforts before, during, and after shows
• Assist in closing the venue by collecting recyclables and storing event equipment
• Guide guests to exits and provide instructions in case of emergency

Requirements

• High School Diploma or equivalent preferred
• 1+ year of experience in a guest service role preferred
• Excellent verbal, written, and interpersonal communication skills
• Acute sense of judgment, tact, and diplomacy
• Ability to walk and climb stairs constantly
• Ability to lift and carry 25 lbs.+ occasionally

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We connect millions of fans with their favorite artists through groundbreaking innovations in ticketing, global venue operations, and concert promotion.