Ticket Taker/Guest Services

Responsibilities

• Greet guests and scan tickets upon entry to the venue
• Assist guests with ADA seating accommodation requests
• Answer guest inquiries and provide directions to restrooms, concessions, and other venue amenities
• Work inside coat check during winter and cold months
• Deliver exemplary customer service to maintain customer loyalty
• Refer unresolved customer grievances to designated departments for further investigation
• Perform other tasks as assigned by management

Requirements

• Must be at least 18 years of age
• Ability to work late hours and maintain a flexible schedule
• Ability to stand for extended periods and work on your feet
• Ability to communicate and work well with others in a loud, fast-paced, and sometimes stressful environment
• Successful passing of a criminal background check
• Professional manner and appearance

Preferred Qualifications

• At least 1 year of experience in a customer service or guest services role
• Tolerance of all cultures, music, and art forms

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ticketing and venue operations to concert promotion and artist management.