Theatre Receptionist

Responsibilities

• Act as the initial point of contact for the busy 31-Theatre complex, assisting patients, visitors, medical consultants, and staff.
• Provide excellent customer service via telephone and in-person enquiries.
• Maintain accurate department records and perform data entry tasks.
• Support the department with daily clerical, administrative, and basic financial tasks as directed by the Business Manager.
• Contribute to the overall performance of the Perioperative Services team in alignment with Epworth’s values.

Requirements

• Proficiency in MS Office and the ability to learn specialist departmental software.
• Exceptional interpersonal and communication skills (both written and verbal).
• Strong time management and organizational attributes.
• A motivated self-starter with a strong focus on customer service.

Preferred Qualifications

• Previous administrative experience within a healthcare setting.

Benefits

• Salary packaging options up to $15,900 pre-tax annually.
• Access to one of Australia's largest educational scholarship programs.
• Ability to purchase up to four additional weeks of leave.
• Reduced cost of health services for you and your family at Epworth.
• Flexible rotating rostering with Monday to Friday shifts (no weekends).

About the Company

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care, and rehabilitation. We are an innovator in Australia’s health system, committed to fostering a diverse, inclusive, and culturally safe workplace where every patient matters.