Testing Center Coordinator

Responsibilities

• Manage all aspects of a full-service testing center for students with disabilities requiring exam accommodations
• Hire, train, and supervise a team of 5-7 student proctors
• Oversee testing activities, review testing contracts, and create accessible exam formats
• Maintain accurate and confidential student testing records using the department information system
• Coordinate with IT to ensure technical requirements for Assistive Technology are met
• Develop and market training modules and educational resources regarding Testing Center processes
• Collaborate with faculty, staff, and administrators to ensure compliance with Federal disability statutes
• Provide support and counseling for test-anxious students and refer them to appropriate academic services

Requirements

• Bachelor’s Degree (must be completed prior to hire)
• Minimum of 2 years of direct student service or academic support experience
• Proven ability to work effectively with diverse populations
• Proficiency in Microsoft Excel

Preferred Qualifications

• Experience with test administration platforms such as Blackboard or Canvas
• Knowledge of the AIM information system
• Familiarity with various assistive technologies used by students with disabilities
• Knowledge of federal regulations including Section 504, ADA, and FERPA
• Experience in test administration and knowledge of best practice technical delivery models
• Strong organizational, multitasking, and interpersonal communication skills

About the Company

UMass Boston is a leading public research university committed to the full inclusion of all qualified individuals. The Ross Center for Students with Disabilities provides essential support and accommodations to ensure an equitable academic environment for all students.