Testing Associate

Responsibilities

• Own quality assurance outcomes by managing end-to-end testing projects, including planning, execution, reporting, and governance.
• Build and maintain quality dashboards, test plans, and weekly status reports to ensure transparency and traceability.
• Execute operational, manual, and functional testing across end-to-end customer journeys and cross-system validations.
• Drive defect management by raising bugs, participating in triage, coordinating fixes, and tracking closure.
• Partner with Product, Operations, and Technology teams to align scope and ensure successful release outcomes.
• Identify opportunities to streamline testing processes and mentor peers to drive continuous improvement.

Requirements

• Strong knowledge of SDLC and the full testing lifecycle, including SAFe/Agile practices.
• Extensive experience in functional, integration, resilience, and regression testing.
• Demonstrated ability to create test cases, maintain test scripts, and deliver governed test plans.
• Hands-on experience with defect management tools such as JIRA and Confluence.
• Proficiency with Jenkins, API testing, and Salesforce testing approaches.

Preferred Qualifications

• Graduate or Master’s degree.
• 10+ years of manual testing experience.
• Strong verbal and written communication skills with effective stakeholder management abilities.
• High attention to detail, analytical rigor, and strong multitasking skills.

About the Company

JPMorganChase is a leading global financial institution providing innovative solutions to millions of consumers, small businesses, and prominent corporate and government clients. We are committed to diversity and inclusion, recognizing that our people are our greatest strength.