Test Proctoring Coordinator

Responsibilities

• Coordinate and execute proctored academic assessments, including scheduling, gathering materials, and returning them to instructors
• Manage testing accommodations for students within the Disability Services department
• Hire, train, and supervise graduate-level student workers who support testing operations
• Collaborate with campus partners to educate them on unit processes and solicit feedback for operational improvements
• Maintain the test proctoring space, ensuring it is organized and properly stocked with necessary materials
• Support the ODS Director with purchasing, invoice processing, and basic budget maintenance
• Resolve issues during testing and manage resource allocation during high-volume periods like mid-terms and finals

Requirements

• High School diploma or GED
• Minimum of two years of experience in office operations or managing a specific organizational unit
• Strong critical thinking, organizational, and problem-solving skills
• Excellent interpersonal and customer service skills
• Ability to manage time and multiple disparate responsibilities simultaneously
• Ability to maintain strict confidentiality of sensitive information
• Ability to relate diplomatically with students, parents, faculty, and staff

Preferred Qualifications

• Bachelor’s degree in Sociology, Communications, or a related field
• Experience working with individuals with disabling conditions
• Experience working with emerging adults in an educational setting
• Proficiency with Microsoft Word, Excel, and Outlook
• Experience developing, evaluating, and improving workplace processes

Benefits

• Medical, dental, and vision insurance
• 403(b) retirement plan with up to 8% university match
• Generous time off package
• Tuition benefits for employees, spouses, and dependents with no payback requirement

About the Company

Marquette University is a Catholic, Jesuit institution dedicated to the search for truth, the discovery and sharing of knowledge, and the development of leadership expressed in service to others. We prioritize student success and access to education, fostering a culture of respect, inclusion, and personal excellence.