Test Centre Administrator

Responsibilities

• Welcome, greet, and check-in customers and test-taking candidates
• Verify candidate personal identification documents and explain exam rules and processes
• Proctor and invigilate candidates to ensure secure exam delivery
• Comply with all testing security procedures and company policies
• Troubleshoot technical issues in coordination with internal IT departments
• Perform light housekeeping duties, such as sanitizing workstations and vacuuming

Requirements

• School qualifications in English and Maths
• Experience using Microsoft Office (Word, Excel, and Outlook)
• Excellent attention to detail and ability to monitor for restricted behavior
• Ability to remain comfortable in a quiet testing environment and sit for long periods
• Flexible availability to work various shifts, including early mornings, late nights, and weekends

Preferred Qualifications

• Previous experience in a customer service or administrative role
• Experience working in a secure or regulated environment

About the Company

Pearson VUE is a global leader in high-stakes testing, delivering over 15 million certification and licensure exams annually. As part of Pearson, the world's leading learning company, we provide a comprehensive network of test centres across 180 countries, supporting candidates in industries ranging from IT and healthcare to academia and government.