Test Center Administrator

Responsibilities

• Provide secure exam delivery and superior customer service in a friendly environment
• Comply with all testing procedures and strictly adhere to company policies
• Check in testing candidates, verify identification, and explain the exam process
• Proctor and invigilate candidates during their examinations
• Troubleshoot technical issues by coordinating with internal departments
• Perform light housekeeping duties, including sanitizing equipment and maintaining the testing area

Requirements

• High school diploma or equivalent
• Proficiency in Microsoft Office (Word, Excel, and Outlook)
• Ability to work a flexible schedule, including Monday through Saturday (7:15 am – 8:00 pm)
• Ability to sit for long periods and perform physical tasks such as bending, stooping, and lifting up to 20 lbs
• Must be comfortable in a quiet environment and able to observe fine details

Preferred Qualifications

• Minimum of 1 year of customer service experience
• Previous experience proctoring or invigilating exams

Benefits

• Starting pay of $17.75 per hour
• Eligibility for accrued paid sick time

About the Company

Pearson VUE is the global leader in computer-based testing for information technology, academic, government, and professional testing programs. As a business of Pearson, we provide a secure network of test centers in more than 180 countries to validate the skills and knowledge of millions of individuals every year.