Test Center Administrator

Responsibilities

• Provide secure exam delivery and superior customer service in a professional testing environment
• Check in testing candidates, verify identification, and explain the examination process
• Proctor and invigilate candidates during their testing sessions
• Comply with all testing procedures and strictly adhere to company policies
• Troubleshoot technical issues by coordinating with internal departments
• Perform light housekeeping duties, including sanitizing keyboards and maintaining floor cleanliness

Requirements

• High school diploma or equivalent
• Ability to work a flexible schedule, including shifts between 7 am and 10 pm, Monday through Saturday
• Proficiency in Microsoft Office (Word, Excel, and Outlook)
• Ability to sit for long periods and escort candidates to and from testing rooms
• Ability to bend, stoop, and lift up to 20 lbs with reasonable accommodation
• Comfort working in a quiet environment and attention to detail

Preferred Qualifications

• Minimum of 1 year of customer service experience
• Previous experience in proctoring or invigilating exams

About the Company

Pearson VUE is the global leader in computer-based testing for information technology, academic, government, and professional testing programs. As a business of Pearson, we provide a secure network of test centers in more than 180 countries, validating the skills and knowledge of millions of individuals every year.