Tenant Services Coordinator

Responsibilities

• Welcome visitors and clients in a professional and courteous manner
• Act as a liaison between tenants and property management for property-related issues
• Dispatch service calls and enter work orders into Prism (Building Engines)
• Draft tenant memos, letters, and coordinate meetings or special events
• Manage office supplies, hospitality supplies, and vendor repair agreements
• Review and manage Certificates of Insurance for vendors and tenants
• Assist Property Manager with monthly accounting re-classes, accruals, and tenant billbacks
• Process invoices via Nexus Payable system and research payment inquiries
• Follow up on delinquencies via MRI and assist with tenant ledger adjustments

Requirements

• 2 years of administrative, clerical, accounting, or tenant services experience
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Experience with data entry, scheduling, and professional communication
• Ability to multi-task and work effectively under pressure
• Reliable and punctual with a professional image

Preferred Qualifications

• 4-year college degree
• Prior experience in property management, commercial real estate, or financial services
• Experience with MRI, Building Engines, or Nexus systems
• Understanding of general accounting, accounts payable, and accounts receivable

Benefits

• Annual bonus opportunity
• Full benefits
• 401k match
• Flexible vacation policy
• Weekly lunch stipend

About the Company

DivcoWest is a vertically integrated real estate investment firm headquartered in San Francisco. The firm manages a diverse portfolio of commercial space, including office, R&D, lab, industrial, digital, retail, and multifamily properties across the United States.