Teller

Responsibilities

• Support customer engagement by processing teller transactions and sharing digital solutions
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently
• Interact with customers to demonstrate care, build relationships, and complete requested transactions
• Identify information and services to meet customers' financial needs
• Escalate questions and issues to more experienced roles as needed

Requirements

• 6+ months of experience interacting with customers (via work, training, military, or education)
• Ability to work a schedule that may include most Saturdays
• Knowledge of bank procedures and products

Preferred Qualifications

• Experience with cash handling
• Customer service focus with experience handling complex transactions across multiple systems
• Ability to educate customers on mobile banking and digital technology
• Ability to identify potential fraud or risky accounts to prevent loss
• Strong organizational skills and the ability to prioritize in a fast-paced environment
• Experience working collaboratively within a team to meet customer needs

About the Company

Wells Fargo is a leading financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services through our specialized operating segments. We are committed to driving innovation, empowering communities, and helping our customers succeed.