Teller

Responsibilities

• Support customer engagement by processing teller transactions and sharing digital solutions
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently
• Interact with customers to demonstrate care, build relationships, and complete requested transactions
• Identify information and services to meet customers' financial needs
• Escalate questions and issues to more experienced roles as needed

Requirements

• 6+ months of customer interaction experience (or equivalent through work, training, military, or education)
• Bilingual speaking and listening proficiency in Spanish and English
• Ability to work a schedule that may include most Saturdays
• Must take and pass a required language assessment

Preferred Qualifications

• Experience in cash handling and managing complex transactions across multiple systems
• Ability to educate customers on mobile banking and digital technology
• Strong professionalism and ability to work effectively within a team
• Experience identifying potential fraud or risky accounts to prevent loss
• Ability to prioritize tasks in a fast-paced environment

Benefits

• Health, dental, and vision benefits
• 401(k) plan and competitive compensation
• Paid time off and parental leave
• Life, critical illness, and accident insurance
• Tuition reimbursement and scholarships for dependent children
• Commuter benefits and adoption reimbursement

About the Company

Wells Fargo is a leading global financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services. Recognized as a top workplace to grow your career, we are committed to driving innovation and empowering the communities we serve.