Teller

Responsibilities

• Support customer engagement by processing teller transactions and sharing digital banking solutions
• Complete operational activities while minimizing risks under established policies and procedures
• Perform routine transactional and customer support tasks efficiently
• Identify customer financial needs and make appropriate introductions to bankers
• Interact with customers to build relationships and demonstrate care
• Escalate questions and issues to more experienced roles as needed

Requirements

• 6+ months of customer interaction experience (or equivalent through work, training, military, or education)
• Bilingual speaking and listening proficiency in Spanish and English
• Ability to work a schedule that includes Saturdays
• Ability to pass a required language assessment

Preferred Qualifications

• Experience in cash handling and managing complex transactions across multiple systems
• Ability to educate customers on mobile banking and digital technology
• Strong ability to follow strict policies, procedures, and regulations
• Experience identifying potential fraud or risky accounts to prevent loss
• Proven ability to work effectively within a team in a fast-paced environment

Benefits

• Health, dental, and vision benefits
• 401(k) plan
• Paid time off
• Life, critical illness, and accident insurance
• Parental and critical caregiving leave
• Tuition reimbursement and scholarships for dependent children
• Commuter benefits

About the Company

Wells Fargo is a leading global financial services company providing a diversified set of banking, investment, and mortgage products. We are committed to driving innovation, empowering communities, and helping our customers succeed through our National Branch Network.