Teller

Responsibilities

• Support customer engagement by processing teller transactions and sharing digital banking solutions
• Complete operational activities while minimizing risks under established policies and procedures
• Perform routine transactional, operational, and customer support tasks efficiently
• Identify information and services to meet customers' financial needs and make appropriate introductions to bankers
• Interact with customers to demonstrate care, build relationships, and complete requested transactions
• Escalate questions and issues to more experienced roles as needed

Requirements

• 6+ months of experience interacting with customers (via work, training, military, or education)
• Experience with cash handling
• Ability to work a schedule that may include most Saturdays
• Knowledge of bank procedures and the ability to follow strict regulatory guidelines

Preferred Qualifications

• Experience handling complex transactions across multiple systems
• Ability to educate customers on mobile banking and digital technology
• Strong ability to identify potential fraud or risky accounts
• Proven ability to work effectively within a team in a fast-paced environment
• Professionalism and integrity when interacting with customers and colleagues

About the Company

Wells Fargo is a leading financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services through our various operating segments. We are committed to driving innovation, empowering communities, and helping our customers succeed.