Teller

Responsibilities

• Support customer engagement by processing teller transactions and sharing digital banking solutions
• Complete operational activities while minimizing risks under established policies and procedures
• Perform routine transactional and customer support tasks efficiently
• Identify information and services to meet customers' financial needs and make appropriate introductions to bankers
• Interact with customers to demonstrate care, build relationships, and complete requested transactions
• Escalate questions and issues to more experienced roles as needed

Requirements

• 6+ months of experience interacting with customers (via work, military, training, or education)
• Ability to work a schedule that may include most Saturdays
• Cash handling experience
• Strong customer service focus and ability to interact with integrity and professionalism

Preferred Qualifications

• Experience handling complex transactions across multiple systems
• Ability to educate customers on mobile banking and digital technology
• Experience working collaboratively within a team to meet customer needs
• Ability to identify potential fraud or risky accounts to prevent loss
• Proficiency in building and maintaining relationships with customers and colleagues

Benefits

• Health benefits and 401(k) plan
• Paid time off and parental leave
• Life, critical illness, and accident insurance
• Disability benefits
• Tuition reimbursement and scholarships for dependent children
• Commuter benefits and adoption reimbursement

About the Company

Wells Fargo is a leading financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services through our specialized operating segments. We are committed to driving innovation, empowering communities, and helping our customers succeed.