Teller

Responsibilities

• Support customer engagement by processing teller transactions and sharing digital solutions
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently
• Interact with customers to demonstrate care, build relationships, and complete requested transactions
• Identify information and services to meet customers' financial needs
• Escalate questions and issues to more experienced roles as needed

Requirements

• 6+ months of experience interacting with customers
• Experience with cash handling
• Ability to work a schedule that may include most Saturdays
• Strong customer service focus and ability to work in a fast-paced environment

Preferred Qualifications

• Experience handling complex transactions across multiple systems
• Ability to educate customers on mobile banking and digital technology
• Experience working collaboratively within a team to meet customer needs
• Ability to identify potential fraud or risky accounts to prevent loss
• Proficiency in building and maintaining relationships with customers and colleagues

About the Company

Wells Fargo is a leading financial services company that provides a diversified set of banking, investment, and mortgage products and services. We are committed to driving innovation, empowering communities, and helping our customers succeed through our global network of branches and digital solutions.