W
Posted 19 days ago
Teller
Wells Fargo
Requirements
6+ months customer interaction experience, Cash handling experience, Ability to work Saturdays, Customer service focus
Skills
customer serviceBanking
About the role
Responsibilities
- Support customer engagement by processing teller transactions and sharing digital banking solutions
- Complete operational activities while minimizing risks under established policies and procedures
- Perform routine transactional and customer support tasks efficiently
- Identify customer financial needs and make appropriate introductions to bankers
- Interact with customers to build relationships and demonstrate care
- Escalate questions and issues to more experienced roles as needed
Requirements
- 6+ months of experience interacting with customers
- Ability to work a schedule that may include most Saturdays
- Strong customer service focus and professionalism
Preferred Qualifications
- Experience with cash handling
- Ability to educate customers on mobile banking and digital technology
- Experience handling complex transactions across multiple systems
- Ability to identify potential fraud or risky accounts to prevent loss
- Experience working collaboratively within a team environment
About the Company
Wells Fargo is a leading financial services company and a global trailblazer committed to driving innovation and empowering communities. Recognized as a top workplace to grow your career, Wells Fargo provides a diversified set of banking, investment, and mortgage products and services to help customers succeed.
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Wells Fargo · Charlottesville
