Teller

Responsibilities

• Support customer engagement by processing teller transactions and sharing digital banking solutions
• Complete operational activities while minimizing risks under established policies and procedures
• Perform routine transactional and customer support tasks efficiently
• Identify customer financial needs and make appropriate introductions to bankers
• Interact with customers to build relationships and demonstrate care
• Escalate questions and issues to more experienced roles as needed

Requirements

• 6+ months of customer interaction experience (or equivalent through work, military, or education)
• Bilingual speaking and listening proficiency in Spanish and English
• Ability to pass a required language assessment
• Ability to work a schedule that may include most Saturdays

Preferred Qualifications

• Experience handling complex transactions across multiple systems
• Cash handling experience
• Ability to educate customers on mobile banking and digital technology
• Experience working in a fast-paced, team-oriented environment
• Ability to identify potential fraud or risky accounts to prevent loss

Benefits

• Health, dental, and vision benefits
• 401(k) plan and competitive compensation
• Paid time off and parental leave
• Life, critical illness, and accident insurance
• Tuition reimbursement and scholarships for dependent children
• Commuter benefits and adoption reimbursement

About the Company

Wells Fargo is a leading global financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services to help our customers succeed. Recognized as a top workplace to grow your career, we are committed to driving innovation and empowering the communities we serve.