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Posted 21 days ago
Teller
Wells Fargo
Requirements
6+ months customer interaction experience, Cash handling experience, Ability to work Saturdays, Customer service focus
Skills
customer serviceBanking
About the role
Responsibilities
- Support customer engagement by processing teller transactions and sharing digital banking solutions
- Complete operational activities while minimizing risks under established bank policies
- Perform routine transactional, operational, and customer support tasks efficiently
- Interact with customers to demonstrate care, build relationships, and complete requested transactions
- Identify information and services to meet customers' specific financial needs
- Escalate questions and issues to more experienced roles or management as needed
Requirements
- 6+ months of experience interacting with customers (via work, military, training, or education)
- Experience with cash handling
- Ability to work a schedule that may include most Saturdays
- Strong customer service focus and ability to interact with integrity and professionalism
Preferred Qualifications
- Experience handling complex transactions across multiple systems
- Ability to educate customers on technology and mobile banking options
- Experience working effectively within a team to meet customer needs
- Ability to identify potential fraud or risky accounts to prevent loss
- Strong organizational skills and the ability to prioritize in a fast-paced environment
About the Company
Wells Fargo is a leading financial services company with approximately $2.1 trillion in assets. We provide a diversified set of banking, investment, and mortgage products and services through our various operating segments. We are committed to driving innovation, empowering communities, and helping our customers succeed.
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Wells Fargo · Edwardsville
