Teller

Responsibilities

• Provide excellent in-person client service by welcoming clients and assisting with account transactions.
• Accurately perform teller functions, including processing deposits, withdrawals, and balancing cash drawers.
• Identify and resolve client servicing issues and escalate complex matters as needed.
• Listen for financial wellness opportunities during client conversations and transition clients to Bankers for deeper discussions.
• Follow all compliance, audit, and security procedures to ensure accurate and secure transaction processing.
• Maintain up-to-date knowledge of bank products, fees, and policies.
• Participate in morning huddles and end-of-day debriefs.

Requirements

• High School Diploma, GED, or equivalent business experience.
• Proven experience in a client service role.
• Experience in cash handling.
• Proficiency with Windows-based applications and calculators.
• Ability to stand for prolonged periods (5-8 hours per day).

Preferred Qualifications

• Notary License.

About the Company

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. For 200 years, Key has opened doors in our communities, providing a supportive, inclusive, and flexible work environment where colleagues and communities can thrive.