Teller

Responsibilities

• Provide excellent in-person client service by welcoming clients and assisting with account transactions.
• Accurately perform teller functions, including processing deposits, withdrawals, and balancing cash drawers.
• Identify and resolve client servicing issues and escalate complex matters as needed.
• Listen to client needs to uncover financial wellness opportunities and transition them to a Banker.
• Follow all compliance, audit, and security procedures to maintain branch integrity.
• Maintain up-to-date knowledge of bank products, fees, and policies.
• Participate in morning huddles and end-of-day debriefs.

Requirements

• High School Diploma, GED, or equivalent business experience.
• Proven experience in a client service role.
• Experience in cash handling.
• General understanding of PC applications, specifically Windows-based programs.
• Ability to stand for prolonged periods (5-8 hours per day).

Preferred Qualifications

• Notary License.

About the Company

KeyBank is an organization committed to helping clients, colleagues, and communities thrive. With a 200-year history, we provide a supportive and inclusive work environment where employees can discover their potential and grow their careers.