Teller

Responsibilities

• Provide excellent in-person client service by welcoming clients and assisting with account transactions.
• Accurately process cash transactions, including deposits, withdrawals, and balancing cash drawers.
• Identify and resolve client servicing issues and escalate them as necessary.
• Listen for financial wellness opportunities and transition clients to a Banker for deeper conversations.
• Follow all compliance, audit, and security procedures to maintain branch integrity.
• Educate clients on available access channels such as ATM, Online, and Telephone Banking.
• Participate in morning huddles and end-of-day debriefs.

Requirements

• High School Diploma, GED, or equivalent business experience.
• Proven experience in a client service role.
• Experience in cash handling.
• Proficiency with Windows-based applications and calculators.
• Ability to work a flexible schedule, including Saturdays as directed.

Preferred Qualifications

• Notary License.

About the Company

KeyBank is an organization committed to helping clients, colleagues, and communities thrive. With a 200-year history, we provide a supportive and inclusive work environment where employees can unlock their potential and grow their careers.