Teller

Responsibilities

• Provide excellent in-person client service by welcoming new and existing clients to the branch
• Execute accurate teller functions, including processing deposits, withdrawals, and balancing cash drawers
• Identify and resolve client servicing issues and escalate complex matters as needed
• Listen to client needs to uncover financial wellness opportunities and transition them to a Banker
• Follow all compliance, audit, and security procedures to maintain branch integrity
• Educate clients on available access channels such as ATM, Online, and Telephone Banking
• Participate in morning huddles and end-of-day debriefs to ensure smooth operations

Requirements

• High School Diploma, GED, or equivalent business experience
• Proven experience in a client service role
• Experience in cash handling
• Proficiency with Windows-based applications and calculators

Preferred Qualifications

• Notary License

About the Company

KeyBank is an organization committed to helping clients, colleagues, and communities thrive. With a 200-year history, we provide a supportive and inclusive work environment that offers opportunities for professional growth and career development.