Teller

Responsibilities

• Provide excellent in-person client service by welcoming clients and assisting with account transactions.
• Accurately process cash transactions, including deposits, withdrawals, and balancing cash drawers.
• Identify and resolve client servicing issues and escalate them when necessary.
• Listen to client needs to uncover financial wellness opportunities and transition them to a Banker.
• Follow all compliance, audit, and security procedures to maintain branch integrity.
• Educate clients on available banking products, services, and digital access channels.
• Participate in morning huddles and end-of-day debriefs.

Requirements

• High School Diploma, GED, or equivalent business experience.
• Proven experience in a client service role.
• Experience in cash handling.
• Proficiency with Windows-based applications and calculators.
• Ability to stand for prolonged periods (5-8 hours per day).
• Ability to work on Saturdays as directed by management.

Preferred Qualifications

• Notary License.

Benefits

• Competitive base hourly rate ($18.00 - $23.08 per hour).
• Eligibility for incentive compensation, including production and commission.
• Comprehensive benefits package.

About the Company

KeyBank is an organization committed to helping clients, colleagues, and communities thrive. With a 200-year history, we provide a supportive, inclusive work environment with opportunities for professional growth and career advancement.