Teller Bilingual

Responsibilities

• Support customer engagement by processing teller transactions and sharing digital solutions
• Complete operational activities while minimizing risks under established policies
• Perform routine transactional, operational, and customer support tasks efficiently
• Interact with customers to demonstrate care, build relationships, and complete requested transactions
• Identify information and services to meet customers' financial needs
• Escalate questions and issues to more experienced roles as needed

Requirements

• 6+ months of customer interaction experience (or equivalent through work, training, military, or education)
• Bilingual speaking and listening proficiency in Spanish and English
• Ability to pass a required language assessment
• Ability to work a schedule that may include most Saturdays

Preferred Qualifications

• Experience handling complex transactions across multiple systems
• Ability to educate and connect customers to mobile banking technology
• Cash handling experience
• Ability to identify potential fraud or risky accounts to prevent loss
• Experience working collaboratively within a team to meet customer needs

About the Company

Wells Fargo is a leading financial services company providing a diversified set of banking, investment, and mortgage products and services. We are committed to driving innovation, empowering communities, and helping our customers succeed.