Teller Bilingual

Responsibilities

• Support customer engagement by processing teller transactions and sharing digital banking solutions
• Complete operational activities while minimizing risks under established bank policies
• Perform routine transactional, operational, and customer support tasks efficiently
• Interact with customers to demonstrate care, build relationships, and identify financial needs
• Make appropriate introductions to bankers to meet customer requirements
• Escalate questions and issues to more experienced roles as needed

Requirements

• 6+ months of experience interacting with customers (via work, training, military, or education)
• Bilingual speaking and listening proficiency in Spanish and English
• Ability to work a schedule that includes most Saturdays
• Must take and pass a required language assessment

Preferred Qualifications

• Experience in cash handling and managing complex transactions across multiple systems
• Ability to educate customers on mobile banking and digital technology
• Strong professionalism and integrity when interacting with customers and team members
• Experience working collaboratively in a team environment to meet customer needs
• Ability to identify potential fraud or risky accounts to prevent loss

About the Company

Wells Fargo is a leading global financial services company providing a diversified set of banking, investment, and mortgage products. We are committed to driving innovation, empowering communities, and helping our customers succeed through our National Branch Network.