Telesales Team Manager

Responsibilities

• Build, lead, coach, and motivate a team of telesales executives to achieve and exceed targets
• Monitor daily, weekly, and monthly sales KPIs and performance metrics
• Drive revenue growth by implementing effective sales strategies and campaigns
• Ensure consistent achievement of conversion rates, call volumes, and revenue targets
• Analyse data to identify trends and areas for improvement
• Ensure adherence to scripts, processes, and compliance requirements
• Monitor call quality and provide constructive feedback
• Ensure all activities comply with regulatory standards and company policies

Requirements

• Proven experience in a telesales or contact centre sales environment
• Previous experience managing or supervising a sales team
• Strong track record of achieving and exceeding sales targets
• Excellent leadership, coaching, and motivational skills
• Strong analytical and problem-solving abilities
• Effective communication and interpersonal skills

Benefits

• 26 days holiday plus bank holidays (increasing to 30 days)
• Quarterly bonus and Shared Reward Bonus
• Matched pension contribution
• Health cash plan and Private medical insurance
• Life assurance and Critical illness cover
• Free access to company holiday homes
• Travel season ticket loans and Ride to work scheme
• Free local gym access

About the Company

For over 50 years, Together has helped thousands of people, businesses and professionals unlock their property ambitions with a common-sense approach to mortgages and secured loans.